Last updated: November 2, 2025
These Terms of Service (“Terms”) govern access to and use of the MiniMax-M2 website, dashboard, chat interface, APIs, and related services available at https://minimax-m2.com and associated subdomains (collectively, the “Services”). MiniMax-M2 (“MiniMax-M2”, “we”, “us”, or “our”) commercially operates the MiniMax M2 reasoning model but is independent from OpenAI and other upstream vendors. By creating an account, sending chat messages, or invoking the API, you agree to these Terms and to our Privacy Policy and Cookie Policy. If you do not agree, do not use the Services.
- You must be at least 18 years old or the age of majority in your jurisdiction.
- If you accept these Terms on behalf of an organisation, you represent that you have authority to bind that organisation, and “you” includes the organisation.
- The Services currently require a valid email address to create an account. You must keep registration information accurate and up to date.
- You are responsible for safeguarding credentials and API keys and for all actions taken under your account. Notify support@minimax-m2.com immediately if you suspect unauthorised use.
MiniMax-M2 provides:
- Hosted access to the MiniMax M2 reasoning model via the web chat UI and REST/SDK APIs.
- Workspace management, usage dashboards, billing tools, and developer documentation.
- Optional features such as OAuth authentication (Google or GitHub), usage notifications, and beta “reasoning split” outputs (
<think> segments).
We may modify or discontinue features. Features labelled “alpha”, “beta”, or “preview” are provided “as is” and may change or end at any time.
Subject to compliance with these Terms and applicable law, we grant you a limited, revocable, non-transferable licence to use the Services for your internal business purposes. You must not:
- Use the Services in violation of law, export controls, sanctions, or third-party rights.
- Attempt to extract model weights, underlying code, or bypass rate limits and security controls.
- Upload or transmit malicious code, exploit tokens, or content that is illegal, defamatory, invasive of privacy, or infringes intellectual property.
- Misrepresent generated content as human-authored when regulations require disclosure, or misattribute it to third parties such as OpenAI.
- Resell, sublicense, or provide the Services to third parties without a written agreement.
- Interfere with the Services, other users, or supporting infrastructure.
We may suspend or terminate access for suspected violations or where required to prevent harm.
- Usage-based and subscription fees are posted in the dashboard or pricing page. We may change pricing with at least 30 days’ notice (or shorter if required by law or security).
- Creem (Armitage Labs OÜ) acts as Merchant of Record, processes payments, and appears on your billing statements. You authorise Creem to charge the payment method on file for accrued usage and taxes.
- You must maintain current billing details. We may suspend access for failed or overdue payments.
- Fees are exclusive of taxes unless stated otherwise. You are responsible for sales, use, VAT/GST, or similar taxes (excluding taxes on our income).
- Charges are non-refundable unless required by law or explicitly stated.
We monitor usage to deliver services, enforce quotas, detect abuse, and bill accurately. We may create aggregated or anonymised statistics for service improvement, provided no personal data is disclosed in identifiable form.
- Ownership – You retain rights to prompts, files, and other material (“Customer Content”) and to outputs generated by the MiniMax M2 model (“Outputs”), subject to third-party rights.
- Licence to MiniMax-M2 – You grant us a worldwide, royalty-free licence to host, process, transmit, and display Customer Content and Outputs solely to provide the Services, comply with law, and enforce these Terms.
- Retention –
- Front-end conversations: We store chat messages you send through the hosted UI so you can view them later. You may delete them at any time; workspace admins can disable retention entirely.
- API conversations: We do not store request or response bodies beyond transient processing, except for pseudonymised metrics (token counts, latency, error codes).
- We do not use Customer Content to train or fine-tune models unless you sign a separate improvement agreement.
- Responsibility – You are responsible for Customer Content, Outputs, and compliance with laws (privacy, IP, export controls). Do not upload data you lack rights to share.
We rely on vendors including Creem (billing), Google/GitHub (optional SSO), Cloudflare and Vercel (edge infrastructure), Plausible (self-hosted analytics), Resend (email), and other compute providers. These vendors act as processors or independent controllers for certain data. Your use of their services is subject to their terms and privacy notices.
We implement administrative, technical, and organisational safeguards. You must protect your credentials, API keys, and exported data. Report suspected security issues to security@minimax-m2.com. Each party must treat the other’s confidential information with at least reasonable care and use it only in connection with the Services.
If you provide feedback, ideas, or suggestions, you grant us a perpetual, irrevocable, royalty-free licence to use them without further obligation.
- The Services and Outputs are provided “as is” and “as available”. We disclaim all warranties, express or implied, including merchantability, fitness for a particular purpose, accuracy, and non-infringement.
- We do not guarantee uninterrupted, secure, or error-free operation, nor that Outputs will meet your requirements or comply with regulatory obligations.
- You are solely responsible for evaluating and validating Outputs before relying on them.
To the maximum extent permitted by law:
- Neither party is liable for indirect, incidental, consequential, special, exemplary, or punitive damages, or for lost profits, revenue, data, or goodwill.
- Each party’s aggregate liability under these Terms will not exceed the greater of (a) amounts paid by you in the six months preceding the claim or (b) USD $100.
- These limits apply regardless of legal theory and even if a party was advised of possible damages, except where prohibited by law (e.g., liability for death or personal injury caused by negligence).
You will indemnify and hold harmless MiniMax-M2, its affiliates, and personnel against claims, losses, liabilities, damages, and expenses (including reasonable attorneys’ fees) arising out of or relating to (a) your Customer Content, (b) your use of the Services, or (c) your breach of these Terms, except to the extent resulting from our gross negligence or wilful misconduct.
These Terms remain in effect until terminated. Either party may terminate at any time by closing the account or providing written notice. We may suspend or terminate access immediately for breaches, non-payment, or legal/regulatory requirements. Upon termination you must cease using the Services, and sections intended to survive (including Sections 4, 5, 7–15) remain in effect.
These Terms are governed by the laws of the State of California, USA, without regard to conflict-of-law principles. The parties consent to the exclusive jurisdiction and venue of the state and federal courts located in San Francisco, California. We encourage you to contact support@minimax-m2.com to resolve disputes informally before pursuing litigation.
We may update these Terms to reflect operational, legal, or regulatory changes. Material changes will be notified via email, dashboard notices, or prominent site banners at least 30 days before they take effect (unless shorter notice is required for urgent security/legal reasons). Continued use after the effective date constitutes acceptance.
Questions about these Terms may be sent to support@minimax-m2.com.